Are the posters already framed at shipping?
Yes, your poster will already be in the frame upon delivery, ready to hang up!
I spotted a mistake in my photo collage, what now?
No worries! At smartphoto, weâve got you covered with our Smart Warranty. If something's not quite right or you're not 100% happy with your order, simply send an email to our Customer Service team at [Pagelinkwithttag:ContactUx,customer service].
Make sure to include your order number and write âSmart Warrantyâ in the subject line, that way, we can help you as quickly as possible. Donât forget to attach a few photos showing the issue, so we can see exactly what went wrong.
Once weâve received everything, our team will guide you through the next steps to make it right. Youâll be well on your way to receiving a new, perfect collage in no time!
How do I know if my photo is of good enough quality?
Our system will let you know during the design process if your photo might print blurry or pixelated. Still unsure? Feel free to contact our Customer Service team, weâre happy to help!