How do I upload photos?
You can easily upload your photos directly at smartphoto.co.uk using our simple user interface. You don’t need to install any other programs. You can also save your pictures to your user account by uploading them to ‘My Folders’ (images are not saved if you upload them directly for a product). However, please note that smartphoto does not provide permanent storage for your images. We therefore recommend that you always have your images saved locally on your device or through an external image storage provider. Contact our Customer Service team for more information.
What sizes are available for my photos?
You can order images in different sizes and formats, including ‘Supreme Pictures’, ‘Supreme Flex Pictures’, ‘Retro Pictures’, and ‘Square Pictures’. All the formats and sizes for prints can be found here: Format & Size
A quick guide to photo printing sizes
Your photos can be printed in following sizes: 9, 10, 11, and 13. These numbers represent the length of the shorter side of the photo in cm. Thus, the length of your image will vary depending on its proportions. For example, size 10 can be between 10 x 10 cm to 10 x 18 cm. In this instance, the image is customised to show everything in your image file and will not be cropped. This default option is called ‘Supreme Flex’ because the image length varies depending on your image size.
If you want your pictures to be all the same size, e.g., 10 x 15 cm, click the “Shape” option above the pictures from ‘Supreme Flex’ to ‘Size 2:3 (Supreme)’. Your pictures will then be cropped to fit the new format. By clicking on the pen icon you can edit the image and choose which part is to be cropped so that nothing you want to keep is lost. Please note that 2:3 is the traditional aspect ratio for photographs.
Note that, in digital photography, the aspect ratio is different for different camera types. The default setting for a compact digital camera is 4:3. However, digital SLR cameras usually have the 3:2 aspect ratio as the default setting. You can find out how to change the aspect ratio setting on your digital camera from the user manual or the manufacturer’s website.
Finally, because of the wealth of options available to you, it is very important that you look through your pictures carefully to make sure they’re all in the format you want before completing your order.
Do you want to read more about aspect ration click here.
Can I save an ongoing product/project and continue it at a later date?
Yes, you can save a product any time if you are logged in to your user account. When you want to continue creating/editing that particular product, you will find it under the tab"My Products"tab.
Will my photos be automatically enhanced?
At smartphoto, all images are automatically corrected before development for best results. However, you can choose to disable image enhancement in your smartphoto account under ”My Details/My Settings”.
Please keep in mind that when you disable image enhancement, all generated images and photo products in the current cart will be printed without image enhancement.
You should turn off image enhancement for:
- Images you have already edited
- Photos created by a professional photographer
- Pictures taken with an advanced camera system