Frequently Asked Questions

They will be available at all times.

Yes, all codes issued by ExtraFilm will still be valid on Smartphoto (within the validation date)

Yes, you can keep on using your credits like before.

No, we will retrieve all your login data, your e-mail, password, address and preferences will be recovered. You will not need to do anything yourself.

Our experienced co-workers in the lab will make sure it is produced perfectly. Your parcel will be sent out on the date foreseen.

No.

Yes, the website www.extrafilm.co.uk will be replaced by www.smartphoto.co.uk . The website itself will be the same and you will have no trouble finding your way through our products.

We will redirect you to the smartphoto site, where you will retrieve all your personal settings. So you can keep on using this link.

Send us an email at: contact@smartphoto.co.uk

ExtraFilm, widely known for its’ great quality of photofinishing products and its’ user-friendly website, will become smartphoto, a new and dynamic brand for all you digital photo products. Under this new brand smartphoto we will build further on this know-how and proven service and we will take it to the next level. In the following months our teams will continue to push for the best website experience, the finest quality and the best offers in the market.

Taking photos and looking at photos is a social happening. People still enjoy coming together in real life and sharing nice pictures of their children, vacation, party… Some things just cannot be replaced by social networks. We at smartphoto understand that photobooks are for sharing with family and friends and therefore should be impeccable and stunning. A canvas should be the proud of your home when friends come to visit. It’s great together with your friends and family. It’s great together with smartphoto.

No, we still guarantee a perfect quality of our products. The same trained people in the lab will handle your oder.

No, it remains ExtraFilm AB. Our customers services and company location also stay the same.

Nothing will change here, as we are still the same legal company.